[HelpDesk] Helpdesk question via web

Automatic form ldraw-helpdesk-sender at ldraw.org
Sun Jul 8 13:26:55 EDT 2007


Form data:
  Name: Dale Pennington
  EMail: dalepenn at hiwaay.net
  OS: XP 
  UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727)
  IP: 69.73.38.93
  Time: Sun Jul  8 13:26:55 2007

When attempting to install LDraw, the installer keeps hanging up on the Performing Setup Actions screen, the text above the progress bar is "Registering Fonts" and the progress bar is empty. I have tried both intermediate and basic installs and get the same thing. If I try to hit cancel, it turn non-responsive, and when I try to shut it down, it offers to send an error report for the non-responsive program SUF60Runtime (which I suspect is part of the installer package).

I am running the OS stait out of the manufacturers box, and have installed many other apps with no problems. 

Thanks, Dale


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