[HelpDesk] Installer hanging up

[Jedi]

We see this when the download file gets corrupted during download or when you are not running in SUPERADMIN in XP.

Lets try this.

Download the installer from our mirror site:
http://wc.theartofwarfare.net/_software/ldraw_setup_2006q3_full_j.zip

Ensure that you have an ADMIN account on your PC and that you log in with that account.  By default XP creates 2 accounts (ADMIN and GUEST).

AHui

Automatic form <ldraw-helpdesk-sender at ldraw.org> wrote: Form data:
  Name: Dale Pennington
  EMail: dalepenn at hiwaay.net
  OS: XP 
  UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727)
  IP: 69.73.38.93
  Time: Sun Jul  8 13:26:55 2007

When attempting to install LDraw, the installer keeps hanging up on the Performing Setup Actions screen, the text above the progress bar is "Registering Fonts" and the progress bar is empty. I have tried both intermediate and basic installs and get the same thing. If I try to hit cancel, it turn non-responsive, and when I try to shut it down, it offers to send an error report for the non-responsive program SUF60Runtime (which I suspect is part of the installer package).

I am running the OS stait out of the manufacturers box, and have installed many other apps with no problems. 

Thanks, Dale
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