[HelpDesk] Helpdesk question via web

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Form data:
  Name: Tom Teichroeb
  EMail: tteich at telus.net
  OS: Windows Vista
  UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506; .NET CLR 1.1.4322)
  IP: 198.166.14.7
  Time: Mon May 28 04:41:04 2007

Hi, I down loaded the software package for windows and works great. I'am working on a model and there are some parts that I can't find, I was wondering if you could tell me how to make or write a dat file to make these parts?
Thank You,
Tom