[HelpDesk] Helpdesk question via web

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Form data:
  Name: Gallant Films
  EMail: gallant-films at hotmail.com
  OS: Microsoft XP
  UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727)
  IP: 24.217.70.83
  Time: Sat Sep  8 22:23:06 2007

I abosolutley LOVE your software except that I can't use your Minifig Generator. Every time I click it a notice coming uops saying something like "File 30171.DAT Not Found! Continue Loading?"
And then you choose yes or no.

Any assitance would be most appreceited.