[HelpDesk] Helpdesk question via web

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Form data:
  Name: Thomas Herriott
  EMail: centaur at centurytel.net
  OS: winXP
  UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.7) Gecko/20070914 Firefox/2.0.0.7
  IP: 72.160.56.59
  Time: Fri Sep 21 17:43:08 2007

Hello again - I sent an email minutes ago and there is another piece of info which may be important pertaining to the question therein. I also have a file "ldraw027.exe" which I cannot remove. What can I do to remove both the files: ?
complete.exe
ldraw027.exe
Thanx