[HelpDesk] Helpdesk question via web

[Automatic form]

Form data:
  Name: David
  EMail: train_guy7 at hotmail.com
  OS: Ldraws Tool Designer
  UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506)
  IP: 220.239.92.252
  Time: Mon Jan 21 07:10:52 2008

Whenever I press run after I install it it does the first thing in a couple of minutes but, the second bit just stands still and so I continued doing this until I figered I should send in this.

What should I do???